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Return and Exchange Conditions

You can return the products you have bought and did not use from our site unconditionally within 14 days under current laws, and after the "commission/cargo" fees have been collected, you can refund your remaining fee.

Our terms of return and change are as follows;

1- Products must not be used.

2- Labels on products must not be cut.

3- The products must not be trotted.

4- Narrowing, ironing trail, collet etc. on the product. there should be no operations.

In summary, the return of products that have lost their sales feature to another customer is not accepted.

As a manufacturer, we stand by you in all problems caused by us and offer unconditional return. 

After the product return is completed, the cargo price invoiced to us will be charged from the buyer.

***All products are under the guarantee of the manufacturers, unless otherwise specified. In order for the warranty conditions to be valid, you must check the product during the cargo delivery. Do not receive the product by attaching a handle when you have any damage. 

For product return, you must contact us at the latest within 14 days from the date of delivery via the return exchange form on the My Orders page. Following this information, the faulty product you will deliver to us with the cargo company will be replaced by a new one. If the ordered product error consists of customer use or if the product has been used within 14 days, the product will not be returned and exchanged. As a product return and replacement terms, practices are essential under the Law on Consumer Protection No. 4077.

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